talabat, our success story in Qatar
30 September 2021
by Mr. Francisco Miguel de Sousa, Managing Director
We have been operating in Qatar for 8 years. The setup was straightforward and smooth. Since then, it has been a tremendous experience leading the market of last mile delivery and Q-Commerce in Qatar, and in the Middle Eastern region.
Personally, I have lived and have been directly connected to Qatar for 9 years. Looking back, it is outstanding to see what has happened in front of my eyes. In a very short period, the country got together towards a vision 2030 and has put its hands on it. It is a huge pleasure for me and my family to be part of such a historical change in such a short period.
Currently, there are high level conditions for an entity to be established. Qatar has not only one of the largest ports and airports worldwide, as well as excellent communication network facilities, but also has a very matured, educated and tech-savvy market to explore.
We see Qatar as an excellent country to invest in but also to centralize our procedures. It is an excellent role model to test several features, projects and business models. What we tested in Qatar, worked out in the region. We would like to thank “Invest Qatar” for their full cooperation with us. They have been a major support since we started working together earlier this year.
Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years and enabled our partners to reach new heights through our platform. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region. Our food delivery business works with well over 25,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less.
Our customers, our partners, our people, our riders, and the communities in which we operate are at the heart of what we do. In 2020 alone, we facilitated the donation of well over 550,000 meals, and 44,000 medicine donations to those in need, as well as donated over 1.3 million euros to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
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